Replay, understand and analyze your audience session easily to monitor the user experience on your website.Get Started
A presentation about the feature and how it can help you.
Ensure your audience is getting the best user experience while visiting your website can help you improve growth and conversions numbers.
Resolve things that could prevent and affect the overall customer experience on your website faster than before by looking at how it happens. Optimize the content and layout to provide a more user-friendly experience to your audience by making sure that every single visitor is visiting your website efficiently.
Useful and most common answers may be found below regarding your inquiry.
A hybrid approach combines the advantages without the weaknesses.
The hybrid approach ensures that every session is recorded (important for compliance) by server-side capturing and enriched with client-side tracking data of mouse movements, clicks, scrolling and user behavior (driven by customer experience insights).
This approach works very well with modern single-page applications. There is the presence of a movie-like replay and 100% compliant capturing.
We keep Session Replays up to 15 days starting the day they are processed. Once the limit is reached, the replay is removed from our servers.
If you would like to disable the feature, you can disable it in your Website Settings (Go to Websites, then Select your site and click on Edit) and uncheck the Session Replay switch.
By default, Jitt will honour the DNT request sent by the client browser, but if you specify to ignore DNT, it will continue tracking (including Heatmap) and recording sessions.
If you decide to give them a choice to disable tracking then yes such as the opt-out option.
Learn more about different opt-out options here.
Unfortunately no. Since we use a mix of open source and proprietary technologies as there's no way to play videos outside of Jitt.