Replay your visitor's session to understand and analyze their engagement with your website.
Replay, understand and analyze your audience session easily.
You're all set. Our univeral tracking code has this feature embedded, but only work if you enable it
Replays doesn't record any personal information about your audience.
On a phone, tablet or desktop? It doesn't matter because Session Replays is responsive compatible.
Thanks to tag-free server side combined with client-side tracking. Your website loading or speed isn't affected.
Identify segments of customers that are struggling or encountering something that can prevent to use the website or complete an action.
Enable it on your Webiste Profile and you're all set.
We always working above and beyond to improve products that are currently in Beta.
“Incredibly easy to understand and analyze.”
“A scale future-proof platform to create impactful experiences.”
“The simplest way to test and review new user interface (UI) and product improvements.”
We have the most answers you're looking for, in more ways than one. Ask questions, browse around for answers, or submit your feature requests.
A simple, but yet powerful way to view and replay sessions made on your website. It allows you to visual view how your visitors interact with your content.
A hybrid approach combines the advantages without the weaknesses.
The hybrid approach ensures that every session is recorded (important for compliance) by server-side capturing and enriched with client-side tracking data of mouse movements, clicks, scrolling and user behavior (driven by customer experience insights).
This approach works very well with modern single-page applications. There is the presence of a movie-like replay and 100% compliant capturing.
We keep Session Replays for up to 15 days starting the day they are recorded. Once reached replays are removed from our servers.
We're to help! Check your account to see what available support option you are entitled to.
If you're not feeling great about this feature, you can't disable it in your Website Settings (Go to Websites then Select your site and click on Edit) and uncheck the Session Replay switch.
If you decide to give them a choice to disable tracking then yes. Otherwise by default it will record activity on your site.
Unfortunately no. Since we use a mix of open source and proprietary technologies there's no way to play videos outside of Jitt.
Since this feature is currently in Beta, all accounts are entitled to have up to 1,500 Session Replays per month with a data retention policy of 15 days.
Ideal for analyzing your audience behaviours and optimize your website.Get Started